San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930

What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
5

Above and beyond! Giovanni and his team have taken care of my Porsche Boxter incredibly well. I live in the South Bay and have two Porsche mechanics within 5-minute distance and another one about 15-min distance. Still, I rather go all the way to San Francisco and have my car be serviced at ISM.

Thank you for the great review!

- International Sport Motors
5

My very old Jaguar blew it's transmission as I came off 280 into San Francisco. AAA towed it to International Motor Sports. I was very worried about costs for so old a car and the type of service I would receive. It turned out to be one of the best experiences I've ever had with a repair service. Giovanni was a delight. Ordered up a used transmission to conservie costs, didn't like the first one he received after installing it, so he ordered a second one. Still didn;t like it's performnace so he got a specialist to determine what else needed to be done. The car works better than it ever has. I picked it up all shiny new and cleaned and even received a complementary follow up check up. I would highly recommend them to anyone at any time. Honest, Competent and very personable.

Thank you for the kind review and taking the time to share your experience with the SF community. We really appreciate your patience and are glad we could help. Please let us know if you need anything else and have a great day! :)

- International Sport Motors
5

I have worked for International Sport Motors for the past five years and have had nothing but great experiences working with Giovanni and Antonio. They run an honest shop and always are courteous and fun to work with. The shop always goes above and beyond the call of duty with customers and their vehicles, never cutting corners on quality. It's a pleasure working there and I would recommend the shop to anyone.

5

I am having some problems with the repaired car, in that iut seems to be burning gas very quickly. I will monitor the gas consumption for a while, and if it persists, I will bring the car back to see whether anything can be done about it. Otherwise, everything is just fine.

5

Great service. Courteous. Honest. Found my new shop-look forward to being a loyal customer for many years.

5

Antonio and Gianni are magnificent. I brought my car to ISM after I was rear-ended and they helped me deal with a defiant insurance company rep and worked with my crazy schedule to make things so easy for me when picking up the car. Plus, the whole office is super responsive to emails and calls and very helpful in explaining mechanical issues in lay person words. I won't even think of taking my car anywhere else.

5

Radhika said she is happy with the service this business provides.

4

Larry said this business is good.

5

Lisa said everything about the work this business did was great. She worked with Antonio and Giovanni, who were wonderful. They arranged towing for her, and stayed in touch.

5

I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.