San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930

What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
5

Friendly, professional, timely, and reasonable. My third time doing business here.

5

Went to ISM to get 2nd opinion on recommendations. They indicated I didn’t need the major works, but did identified repairs that the 1st person missed. Very happy with how they worked.

5

One of the few things I learned living in San Francisco is all mechanic shops are not made equal. Some specialize in certain vehicles and others specialize in customer service. That is what I found when I brought my Jaguar here to International Sport Motors. Both excellent customer quality service and specializing in my vehicle. I inquired with a few shops and asked around if anyone specialized in Jaguars. I can't believe it was this shop and two other shops outside the city! That is crazy, I'm happy I made the decision to come here as the service and quality care for my vehicle was being met by the team members I've interacted with. It was between this shop and the Jaguar Dealership, but I was not going to spend an arm and a leg. International Sport Motors were the best alternative and quality customer service exceeded better than the dealership. Long story short, some bastard side swiped my sideview mirror, it had blindspot sensors and I don't know much about Jaguars, I have been a BMW owner for the past 8 years. They were able to make the fix like nothing ever happened. I want to thank Gelina and Antonio for always keeping me updated on the status of my vehicle and providing me guidance on what additional care as well as attention my vehicle needs in the future. When that time does come, I'll make sure to return my vehicle back here to International Sport Motors.

5

Professional shop, and very helpful

5

I have been an ISM customer for 20+ years and received quality Maserati service and care to a previously owned 1985 Quattroporte, 1985 Biturbo, 1989 Spyder and 1989 228i, which I still own today. I have great respect and appreciation for Giovanni and special thanks to Technician Antonio Gamba. Todays shop run by son Antonio and Service Manager Gelina is a smooth operation. Thank you all.

5

Quality and Knowledgeable Service

5

Don’t go anywhere else.

5

This place is amazing. The staff is friendly, and they have an amazing attention to detail. I recommend ISM to all my friends and family.

5

Outstanding job. Clear and transparent pricing. Came together on budget and on time. Highly recommended for modern European cars in San Francisco.

1

The service manager has a bad attitude, poor customer service. And she can't provide an update in the car repair. The car has been in the shop for almost 3 months. I went to see all the reviews and look like a pattern to keep cars for long-term. Place is not recommended