San Francisco European Auto Repair

846 Reviews
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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
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What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
5

Awesome place, I will definitely recommend it.

Thanks for the great review, Ken!

- International Sport Motors
5

Cleanliness, friendly and knowledgeable staff. Awesome place, I will definitely recommend it.

5

Great service, quality, value.

5

Great service, quality, value

Always a pleasure, Christian!

- International Sport Motors
5

Wonderful help and great service. Very honest about pricing and what could or could or could not be fixed.

Thank you for the wonderful review, Paul. See you tomorrow!

- International Sport Motors
5

Professional 👍

5

This is my second time having my car's maintenance done at ISM and it was another fantastic job. The staff are professional, a pleasure to work with, and I wouldn't trust my car in anyone else's hands.

5

great people - front office. jolina is wonderful

5

I had a good experience with ISM. They communicated clearly, did the work in a timely fashion and significantly beat the price quoted by the BMW dealership.

5

My 2012 Mercedes just came off warranty. I compared the scheduled service price between the MB dealership and ISM. To be fair, ISM didn't need to do all of the things MB would have done since there was only 12,000 miles on car. But, that is the point. They took into consideration what was needed and didn't waste my time and money with the unnecessary. What they did was done well and quickly. everyone is very courteous.

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