San Francisco European Auto Repair

846 Reviews
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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
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What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
5

Great business! I really love these guys!

Thank you for the review, Bobby! :)

- International Sport Motors
5

I recently had an O2 and crankshaft sensor replaced on my 99 VW Beetle and these folks rock! I'll never go back to the dealership. Thank you ISM!

Thank you for the review, Mark! :)

- International Sport Motors
5

We have been taking our cars to ISM for several years now, and the service is and has always been excellent. In essence it comes down to the personalities, and it seems that Giovanni has created a team of such like staff. I appreciate the candor: they take the time to explain what needs to be done, what can wait until the next service (for example replace tires in 6 months). They also keep you informed about progress and set expectations.

5

I was very pleased with ISM's work on my Mini Countryman. It was not easy to obtain the required BMW part (a new thermistat) but ISM was able to get the part and do the work faster than I expected with a very level of courtesy (great communication skills there). I will definitely bring my car back to ISM.

5

I was extremely happy with the work ISM did on my car. I appreciated that they called several wholesalers to find me the best price. The final bill was less than the estimate. In addition they detailed the car.

5

Friendly honest and thorough service. Got very good diagnosis and practical advice. A rarity these days. Wish we had discovered this place a lot sooner! Will be back for sure.

5

Got very good diagnosis and practical advice. A rarity these days. Wish we had discovered this place a lot sooner! Will be back for sure.

5

The seat in my 2002 Jaguar convertible would not move. I took it to the Jag dealership and they said the problem was the motor and the parts to fix it were no longer made. Someone recommended International Sport Motors to me. I called and was impressed with the knowledgeable and friendly person I spoke with. I took the car in and learned that the problem was a fuse that could easily be replaced. International Sport Motors is not in business to rip you off. You can trust them. I will never go to the Jag dealership again. International Sport Motors will be my "go-to" place from now on.

Thank you for the review, Rita! :)

- International Sport Motors
5

I recently had an O2 and crankshaft sensor replaced on my 99 VW Beetle and these folks rock! I'll never go back to the dealership. Thank you ISM!

5

Great business! I really love these guys!

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