Reviews - Page 2 - International Sport Motors

What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.

5 star review by Santosh Jayaram

Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.

5 star review by Ali R.

Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.

5 star review by Fernando R.

I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.

5 star review by RON T.

Raymond Fecteau

9/28/2023

great service, excellent work and very reasonable prices. A pleasure to work with Gelina and the team.

Bob Nachtigall

9/26/2023

I have a 2009 Audi that I dearly love and want to keep going as long as possible. I used to feel about car maintenance about like I felt about going to the dentist - you know you have to go but it doesn't mean you enjoy it. But that has all changed since I started going to ISM for all my automotive needs. Giovanni, Antonio, and Galena make me feel like they really know who I am, know about my car, and want to give me the best service possible. I know it sounds crazy but they almost treat me like family. Everything they do is explained and documented and fairly priced - I honestly don't know how it could be any better.

Maria Cristini

9/23/2023

Tired of the cost of using my dealership and doing some research, I ended up at ISM for an oil change and overall inspection. I explained that my warranty was only good at the dealer. After they did a thorough review of my car, they told me where the issues where and to bring them to my dealer to use the warranty. I did and they were covered. Not only did ISM provide a thorough service, give me a detailed report with photos - which I then brought to my dealer, they helped me maximize my warranty and were totally kind and practical about that. I ended up saving a lot of money. Moving forward I will go to ISM for all not covered by my warranty, until it's no longer active. Gelina listened to my needs, explained everything. I would recommend giving ISM and Gelina a call.

Patrick Ryan

9/19/2023

International Sport Motors was incredibly communicative and repaired my car quickly. The process was almost entirely painless for me (they worked directly with my insurance) and the repairs look perfect.

Anonymous

9/12/2023

Absolutely perfect service! My older but still excellent Volvo got everything it needed for another good year, at a reasonable price. I have been going to International Sport Motors for more than 10 years and every visit has been thumbs up! When it is time to replace my car, I will not hesitate to bring a new car here. A major bonus is that the Service Director, Gelina, explains what is going on with my car in a way that makes sense.

Gene Young

9/10/2023

Judy Hiserman

8/29/2023

I feel comfortable and secure after having my car inspected by ISM. For weeks there had been a burning smell after driving. I was also concerned about my brakes. The team at ISM inspected my car, found the source of the burning smell, and left me feeling safe to drive my car again. I wouldn’t take my car anywhere else. The service is amazing.

Christopher

8/21/2023

Excellent service. Spotted the problem, then fixed it efficiently and at reasonable cost. Very attentive customer service.

Bill Stone

8/17/2023

They are very friendly and professional. Great service!

Steven Sarron

8/12/2023

I've been taking my 2017 Alfa Romeo Giulia to Gelina at ISM since 2021...do not regerts! She goes out of her way to explain everything and they give you a detailed inspection via email with notes and pics of whatever you're having done with a quote.

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