We are hiring! join our team!Click here for more information

San Francisco European Auto Repair

AAA Approved Icon
Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
5

Excellent customer service and knowledge!

5

The individuals at ISM were super helpful and friendly from the get-go. I took my car in as I noticed a slight oil leak on my car. I figured (hoped) it would be a simple oil pan leak, but then started to notice it was coming from a tad deeper in the engine. A quick Google search for "BMW repair" revealed ISM was fairly local, so I sent them a note with details of my issue. Stacey was very consultative and considerate, and even put up with me having to push my appointment out as my wife and I got covid. Before any fixes were made, I received an email with detailed photos and estimates of each recommended repair and an individual called me and walked me through the issues. All in all it was a very transparent exchange which was appreciated, especially as someone ignorant to vehicle repairs. The cost of parts was quite reasonable for a BMW, but labor seemed a tad high which again, is somewhat expected as a BMW owner. They also provided a small warranty on their repairs. 5/5 stars. I will take my vehicle there again.

5

Efficient, professional and accurate service.

5

Excellent service. Great communication. Highly recommend.they go above and beyond and car comes back with a thorough wash and clean too.

5

5

Best mechanics I've encountered in my thirty years in San Francisco...

5

Giovanni and the rest of the team at ISM are extremely professional and trustworthy. They made my whole experience very comfortable and provided very comprehensive reports on my vehicle. I will use them again and again!

5

Giovanni and his team are a dream come true. An auto shop that does everything and by people you can TRUST! If Giovanni says something needs to be done, you know it needs to be done and will be done right. And the price will be FAIR. I give them an unqualified thumbs up,

5

5

The only people in the city I would trust to manage my 911.