San Francisco European Auto Repair

AAA Approved Icon
Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
5

1st off - Yelp is Satan That said, ISM is Mother Theresa - compassion, comedy, family, antics and technical excellence. I first went to ISM for.... I think it was an alignment + brakes on my Ford Fiesta ST. I needed a shop that knew suspension geometry for cars designed to handle. Thanks to yelp or google maps or whatever, I found ISM and they set up the car like a dream. I think two or three weeks after I had that work done I hit a massive SF road construction pothole/hurdle and it threw the alignment out of whack. I brought it back it and they did it /on da haus/ which is pure luv After that I was ~ride or die~ customer 4 life. And then I got hit by an old person in a Rav4... 1 block from ISM... so I drove it to ISM and I got to deal with the Body Shop side of the business. There's two dudes in there - they handled shit. Car got fixed up and looks fine - its been like 6 months.

5

I was a recent customer and I’m writing to thank you for the terrific service I received. I was driving into the city last week to attend a meeting at Fort Mason when something fell off the back of the truck in front of me and snagged the shield panel on the front of the car, pulling it off the bolts. I pulled off on ninth street to inspect the damage and luckily for me happened to be right across the street from your shop.

5

Of course they are 4.5 starts on yelp. Great company and staff. Very honest to deal with and they took the time to explain the issues I had with my car. Thank you Giovanni- I will be back!

4

Really great place! Reasonable, honest, high-quality work. My car breakdown in SOMA, and they were so helpful and squeezed me in that same day. Gelina, the service rep, was absolutely amazing! She explained everything that needed to be done in a way I could understand, even when I was so stressed about repairs! She was also proactive calling me, and took her time going through repairs that may be in the pipeline in the future. The repairs themselves were thorough and fast. I only gave 4 stars because I'm not sure if Gelina is there anymore, and she really made the experience worth going back to!

5

Repeat customer. This is my go to place for paint and body work. Always fast and friendly service and estimates that are right on the money. It's handy also that they are just a few blocks from my shop. I just pull up in front get a est and away I go. They worked with my Insurance and my Scooter was back better than New. I really appreciate the job the did detailing my Vespa.

5

I was looking up ISM's information to take in a car, and thought to leave a review of my experiences. In one instance, it was thousands of dollars of body repairs on a sedan. The repairs were flawless, timely and clean. They handled all the insurance work (State Farm) without any paperwork or cost issues. In another instance, it was the repair of an SUV windshield. The repairs were flawless, timely and clean. However, my car got towed while ISM had parked it outside their shop to rotate out another vehicle. It was a hassle for me to retrieve it from the impound, but ISM did much of retrieval legwork and paid the all the charges without hesitation and without me having to ask. They pass two key tests: quality of the work, and how they recover from a mistake. Service and quality level is equal to or better than MB / BMW dealerships.

5

These guys are great! I bought a 2005 Tbird with less than 40,000 miles on it last easter then in September needed to head to points east (Taos, St. Louis, Atlanta, Savannah, and New Orleans) and looked on Yelp for a shop to get my Tbird ready for the trip. Yes, they cost more than the guys at the service station down the street, but every penny I spent there was more than worth the peace of mind that all the moving parts were in showroom condition (picture midnight on a deserted desert road). I plan to keep going back here for all my Auto related needs.

5

Super feliz del servicio y la amabilidad

5

Un personal muy amable y respetuoso

5

Great team, great shop - always excellent service and communication. My go to shop.