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San Francisco European Auto Repair

AAA Approved Icon
Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
5

I love my 13 year-old Audi and feel fortunate to have the great folks at ISM to help keep it running like new (or at least almost new!). I have tried various dealerships over the years, but none came even close to the personal service I get at ISM. I particularly like that I get a technical print-out (and sometimes photos) of exactly what's going on with my car, what their recommendations are, and exactly what everything costs. It feels like a team effort rather than a shop just looking to sell me. Their prices are fair, the work gets done on time, and I like being able to support a local business. They really do deserve the 5-star rating!

4.5

Great service, knowledgeable staff.

5

Could not be more happy with the service. Great staff, was able to work with my schedule and will be going back.

5

Excellent service from my initial call to drop off, to automated estimate review with detailed analysis and photos, to timely repairse - focused on avoiding expensive new interventions to no hidden or surprise expenses to an on-time pickup of a professionally cleaned vehicle. Bravo Team Gelina and Team Giovanni.

5

Really helpful and didn't charge me when they couldn't fix my car

5

I'm probably like you. My engine light came on one day. I googled a European repair shop for my German car. I brought it in quickly and it turned out to be a much more expensive repair. Fortunately ISM recognized it could be covered by my insurance. They ordered all genuine parts without my needing to ask (there was a delay due to national backorders). It required some work on their side to ensure all repairs were covered as my insurance initially only approved half. Eventually, my car was completely fixed, I paid my deductible, and got my car back. This wasn't a super quick turnaround as the parts took more than a month to arrive and likely they were busy during the holidays/Covid. I was able to keep my car while we waited for parts. Anyway, I'm happy to have my car back and working and I never felt they were squeezing me for money.

5

I've been using ISM exclusively for years now. They have always done great work and stand behind everything they do.

5

These guys are effinggggg amazing!!!

5

I was in desperate need of an oil change and on top of that I needed documentation of my total mileage for insurance purposes. This had to be done by 02/12. I scoured YELP and found International Sports Motor. Lots of great reviews so I called on 02/10. Spoke with Gelina and got an appointment for the next day. I went in and met the charming and helpful Gelina, left my car and was told it would be ready at noon. Was notified at 11:45 the car was ready. I was shocked when I saw my car, IT WAS WASHED and vacuumed!!! Whaaat? Yes, it’s part of their service!! I will be bringing my car back to ISM.

5

Everyone was nice and professional