San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930

What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
5

Second to none! Best Auto Repair Shop in San Francisco. Quality work and excellent customer service is what makes ISM a one of a kind Shop. Highly recommended !

4.5

ISM has done an excellent job with my car, they answered all my questions and were very responsive. I highly recommend them.

5

Replaced EGR value with OEM one

5

There were multiple issues with my car that I was aware of, including a leaking head gasket and a problem with swaying at speed. I have a 22 year old Jaguar and my long-time garage closed abruptly and I had no referral from them. I read some reviews and chose ISM with trepidation. I was relieved when I drove into the shop and saw 3 other XK8s of my car's era in for service. I think the most important item they excelled at was their transparency. The repair work was prioritized and the costs clear and understandable. They kept within their estimates and talked me through all of the work that needed to be done, and what work could be left for another time. The car drives like it is brand new. I will most certainly be going back to them when I need future service and recommend them highly to anyone needing European car repairs.

5

As they have done before, Giovanni and his team found the solution to a novel problem with my Porsche Boxster S and had the car repaired and back to me in rapid time. They're the best.

5

5

Great Service for 25 years ;-)

5

4

A mechanic I can trust that knows what they are doing to make my car perform as it was made to be, running smoothly and quiet.

5

I've been taking my 1993 Alfa Romeo Spider here for a while, and continue to get great, transparent service from a team that knows old, rarer cars.