San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930

What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
4

I stopped by yesterday and Kai and his crew fixed my problem within minutes. Friendly and superb service. I'm new to the area and will definitely use Karry's Collision Center for any auto body needs in the future. Thanks Kai!

Hi, Tonette. This seems like another misplaced review. We are ISM Collision Center yet you mention Karry's Collision Center in the review. How did you get to our page?

- International Sport Motors
4

Speedy service, I received the quote within a couple hours. Staff is polite (I am quite surprised tbh based on my past auto repair experience), extremely friendly and helpful.

3

Will's auto body is fantastic. While on vacation, someone backed into my Honda CR-V and of course, failed to leave behind their contact info. This left a long scratch as well as a quarter-sized dent on my hood that quickly rusted over. 2 days with Will's auto body, I can't even tell where the dent used to be.

Martina, we are not Will's Auto Body. We are International Sport Motors. We do have a great auto body shop but you might want to move this review over to Will's page. :)

- International Sport Motors
5

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.

5

So far, so good. After losing my past two mechanics, my 06 Jaguar needed a new home. I followed the Yelp love to ISM and have not been disappointed. Full service for the car, including reviewing, recording and wiping error codes (none of the prior mechanics reviewed). Analysis of all major systems, clear and concise. Spotless and timely service and working a plan for ongoing maintenance, as needed. Did a little extra (installed hood struts) at no charge. Between Jessie and Giovanni, I trust that my wagon is in good hands.

5

Turns out ISM made a little mistake on my passenger door (mistakes happen, no biggie) which meant the power seat controls and lock/unlock button didn't have any power. They offered to take it back right away and fix the problem and at the same time installed a new battery when I asked. Got it back the next day and so far everything is great. I had taken it on a bit of a trip on the weekend which meant it was filthy once again but they cleaned it inside and out on top of the ordered work. Absolutely coming back again! Two days into owning my car and someone backed into me in a parking lot causing thousands of dollars in damage to the right-rear of my car. The repairs included a new rear bumper, new wheel, and a whole load of panel work. I took it into ISM and worked with Jessie. They gave me an estimate of 15 days for all the repairs plus the additional service I requested but did warn me they might run longer due to shipping times of the parts required (they did end up taking longer but no marks down since they did warn me before hand). The result of the body work seem to be fantastic plus the warranty included on the work gives me a lot of peace of mind for the future. Nothing to say on the service side since it'll take me a while to get an idea of how they did but if the body shop is any indiction of the service shop then I should be in a good place. Would certainly recommend to anyone looking for a new go-to shop in San Francisco. I'll be back in a few weeks for some modifications too.

4

I have brought my cars here several times over the years. My repeat business is proof I'm happy with the service here.

Jason, Thanks for the review. They really make a difference.

- International Sport Motors
5

hi I am job for your workshop

2

Have taken my care here twice, both times for tire mounting and alignment. First time was fine, but second time they tried to tell me that I needed parts that I already had. For my money, I'll be taking my car elsewhere in the future.

5