So the story continues...Last week my car wouldn't start. Assuming I left a light on I eventually got a jump and figured all was swell. Think again! Seen the movie TEETH? Well if you did see it, then you will understand why I badly wanted to get the fudge outta the parking lot. Didn't happen...why? Because my car wouldn't start, yet again! This time the jump didn't work and a tow truck could not enter the 7' garage. Eventually a pick-up truck with a wooden wagon dragged my car to the dealer.FF to Monday- Dealer calls to report that my warranty will not cover the repair to my car because they made a mistake. Turns out water was leaking into the battery.I immediately contacted Geovanni and he apologized and reminded me that there had been a lot of damage/work done and that these things sometimes happen. He also agreed to cover the car rental.They delivered the car to my work this afternoon and it drives. All in all, they were professional and people do make mistakes. They certainly owned up to it and took care of the problem as far as I can tell.I do plan on taking it back to the dealer for a full inspection. Let's hope it's all good. ISM is professional, thorough, and provides excellent care in an efficient amount of time. I've now used them twice and would not take my car elsewhere.Here's the quick story:Visit #1: Minor ding on my front bumper caused in pkg lot. Geovanni took care of it within a week and insurance was a breeze. The paint job was perfect and Anthony even drove me to work and came back to bring me something I forgot!Visit #2: Sitting in traffic and was rear-ended. Close to $10k in damage to my 2007 328i. I was so scared to take it anywhere in the vicinity of the accident, so had the car flat-bed towed 40 miles to ISM....piece of mind baby. Awesome work!!!! I am Team ISM....if it sounds like I'm smooching arse it's because I am a car accident magnet and will proly need their services again and hope for some top priority. Thanks boys!