San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930

What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
5

Giovanni took my car and tranformed it into a new daily driver, it's a 1984 and has never run or looked this good. I was getting ripped off from an independent shop, Auto Sport Haus and now have found a shop (ISM) that can do Body work, Mechanical and all the in between work. Giovanni even let me bring in a few parts and only charged me to R&R them. I like his honest approach and will now take my other cars to him. Stay away from shops that don't give you a written estimate and charge you up to 50% to 100% on parts like A.S.H. did. They (A.S.H.) should not be in business.

5

WOW!!! What great service! I drove up to SF for a week to visit with my friend. By the time i got here, my Mercedes was making a horrible noise...I called the dealer, they couldn't see me for 3 days :( My friend recommend I call International Sport Motors...Talk about service. They offered to tow my car right away and get it checked out. So efficient. Within hours I got a follow-up call. They got me back on the road the very next day...And didn?t try to overcharge me or sell me things I didnt need. Just honest, perfect service. Thank you Giovanni!

5

We have used International Sport Motors previously for both cars and have had good service each time. For me good service includes being accommodating, proactively keeping me informed about progress and likely times of completion. The maintenance and repairs are done right first time without reason of taking the car back a second time. We're sticking with them.

5

My experience with ISM has been great. I took in my BMW 335i coupe for repairs after an accident and everything was fixed properly and quickly. There were additional repairs that were needed after they started and they thought it would take more days to finish the job, but I asked Antonio if there was any way to get it done by the regular deadline so that I wouldn't have to extend my rental car and he was able to speed it up.I also took in my car for two separate flat tires and they were quickly patched it up for me on the spot.Thanks again guys.

5

My car broke down on me last night after going through a car wash (or at least I thought it broke down), called AAA and we couldn't get it started. After reading Yelp reviews and on the recommendation of the tow truck driver, I called ISM. Even though they closed at 5 and it was 5:30, the receptionist Alison was SUPER nice and said don't worry, bring it right in. Giovanni met me out front and greeted me with a warm smile and told me no worries, we'll take care of it for you, and I felt relieved. Alison called me by 10am today to say that actually all that had happened was my anti-theft key had been knocked out by one of the washers and they found it on my driver side floor mat. Even though they could have easily charged me the $125 for the diagnostic test, they waived the fee. I was SO pleasantly surprised by this, and will 100% be going back to Giovanni and ISM for my future car needs. Thank you!!!!

5

I had my car in International Motors twice in the past year, and to say I was happy with the service I received would be an under-statement. I have Giovanni to be extreamly frank and helpful. During a recent visit he found found that work carried out at another garage to be unsatisfactory. He personally contacted the garage, told what was wrong and brought the car to the other garage to have the problem resolved. That is what I call excellent service. Mant to thanks to Giovanni and all the team. Gerry

5

I came to International Motor Sports (ISM) after my car (VW TIguan 2010) was burned on its right side. Long story short, I had melted plastics, ruined paint, and a really stinky (smoke damage) interior. I thought the car was totaled,At ISM everything was PROFESSIONAL from beginning to end. But the most important thing is the quality of their work. Absolutely flawless. The body work and paint job was superb, and the detailing took care of the smoke damage 100%. Have no doubt that this place is where you want to go.

5

I had my BMW 740il towed to ISM on a recommendation (ignition lock/tumblers unexpectedly seized up). The team at ISM were all very pleasant & helpful, from the front office to the shop floor. The quality of work on my car was top-notch, used genuine BMW parts, but saved me money by by having lower--and much more reasonable--labor rates versus traditional BMW delaerships. Their communication & follow-through could serve as a textbook example of how-to-do-it-right in any industry. I highly recommend them and will be bringing my car back in the future, as I witnessed evidence of great mechanical & body work being performed on several other brands of vehicles.

5

They were introduced to me by a good friend and have treated me like family ever since. I can't say enough good about them from the smily and resourceful girl that checked me it, the kind mechanic that drove me to the car rental and the owner Giovanni that guided me through the work performed. I feel I can trust them and that is the single most important thing I look for in an auto repair shop. Thank You!

5

I've been coming to ISM for a number of years. It started with my previous car, a 1985 Alfa Romeo GTV6. I have always found Giovanni and the rest of the staff to be courteous and professional, as well as providing good value. Necessary repairs are explained clearly and honestly. ISM continues to be my preferred choice for auto repairs.