San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
5

I'm a first time customer at ISM and unlike most automotive shops that try to make me feel stupid for not being knowledgeable about cars, Giovanni and his staff made me feel very comfortable. I took in my car because of a horrible grinding noise I heard while driving. When I picked up my car Giovanni showed me what the problem was... I had run my brakes down to pancakes and totally screwed up my rotors, which ultimately had to be replaced. I felt embarrassed that I let my brakes get so bad, thankfully Giovanni explained to me that my car doesn't have a warning light to inform me of a brake problem like the newer vehicles. After a few laughs at the whole situation, he gave me a great deal on the job and he has gained a customer for life.

5

Giovanni and his staff do an exceptional job! I brought my 2000 BMW M Coupe in with some a minor body damage and was very pleased with their work. Beyond having the basics logistical things down (good relationships with insurance companies, timely etc) they did a very clean job on my ride. They were referred to me by Phaedrus, BMW/SF who I have yet to need but I hear is very good.They have been doing work in SF for a long time and they must have a good reputation as their were several Ferrari's and other exotics that they were doing both body and mechanical work on.

5

I've been coming to this shop for regular auto repair / service for several years now, on both a Ford Explorer, and a 350Z. Excellent service, and friendly guys who are happy to explain things and answer questions.