They seem honest and they are all nice people.
The quality of work that they did
They are price-competitive and they always do a thorough job.
Their good mechanics
They are run by some good Italian kids who are honest.
I chose them because they specialize in BMWs and they had favorable reviews over the Internet on Yelp and Google business.
The friendliness and the professionalism
They were very easy to work with, very understanding when I explained something that was going on, and very knowledgeable to fix things right away.
They are really close to my work and the owners are very good people.
They are conveniently located near my office.