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San Francisco European Auto Repair

AAA Approved Icon
Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
5

One Sunday, some idiot parked his car next to mine at Land's End and opened his door, putting a dent into my rear quarter panel. Luckily the paint did not crack in the deep dent. My regular mechanic at Phaedrus recommended International Sport Motors for body work. Took the car there and Antonio and Giovanni gave me an initial estimate of $200 to have the dent removed by the paintless dent remover pro. After letting the shop work on the car for one day, the dent was gone and I could not see any traces of a dent. Just beautiful ! The actual cost came out to $250 but much cheaper than if I needed to have the whole quarter panel repainted.

5

I needed a Mercedes mechanic after my dealer warranty expired and I didn't know where to take my car to repair the AC. I consulted with my uncle who is a mechanic down in So. CA and he recommended taking my car to an AAA approved mechanic. After determining that ISM is an AAA approved mechanic and having received many excellent reviews on Yelp, I decided to take my car in and have it serviced here. Their diagnostic fee was very reasonable, $120 (compared to dealer pricing). The parts that needed replacing and labor hours charged, as I described them to my uncle before proceeding with the entire repair order were very reasonable and in line with the possible causes of my AC problem. My car was repaired to my satisfaction. The owner, Giovanni, has been operating this business for 20+ years and runs a top notch shop. The staff is friendly and helpful. I got a lift back to work after dropping off my car and I was pleasantly surprised when I picked up my car and they washed it for me. I got my car serviced on a Friday and the following Monday, Giovanni called me to see how my car was doing? Talk about follow up on service! I never received a call from the dealer service dept following my repairs. I am happy that I have found a reliable and trustworthy mechanic for my car.

4

I was weary of taking my car here after i ran over a curb and knocked my front tire back, messing up my suspension. This was just the place the tow truck driver recommended and I'm always skeptical of anything those guys say. Also when I arrived here and saw that they specialized in european cars another warning light went off in my head, thinking they were gonna charge me an arm and a leg for labor on my tiny mazda 3. anyway long story short, they did a great job and Giovanni gave me a break on the cost of labor since i'm a poor grad student. He's a nice guy. He's tryin to help you out.

4

apparently, when British Motors tells you, you ahve a corrosian problem and some wiring issues on your Jag, maybe you shouldn't, ya know, put it off like 6+ months till you get around to taking it in. now even though i love British Motors and it's cool that they give you a lift to and from work and they also wash your car squeeky clean after they fix it, well, i just had a sneaky suspicion that maybe i shouldn't necessarily HAVE to pay $1800 every time i took the car in for ANYTHING.... so i declined the $1800 estimate for the corrosion thing and just opted for the I'll get to it when i get to it option.funny thing is that karma has a way of - when you don't have time for it - it sorta makes time for you! so when i would not come to the mountain, my car became a mountain and i had to bring the mountain to the shop. turn of key. nothing. corrosion had taken over the wiring and had to be all cleaned up. so let that be a lesson to you, Boys and Girls, don't put off till tomorrow what you can and should do TODAY! grab the brass ring. say yes to that proposal that has been tempting you. exercise. and yes, take the car in. or else the car will be taking you in. anyway, the AAA tow guy got there in record time. maybe 9 minutes. you go AAA! he even suggested this place. nearbye. cheap. works with Jags. nice. took me there. fixed the car for $600 instead of $1800. everything works. mostly friendly people and when i said i needed to pay and get out in 5 minutes, they were very fast and got me out of there in 3.5 minutes. sweet! now my only BEEF (and this is not a trivial beef!).... is that i took the car in on wednesday MORNING.... traveled out of town the next day. these were repairs that probably could have been done easily in ONE day. but because i was out of town and didn't call to collect my car until saturday, they hadn't even STARTED the work! Party foul! sucks. so i couldn't get my car monday morning. i had to keep the rental for an extra day - monday - and then i had to race like a bat-outta-heck to get my Jag and return my rental at 6pm monday. so that sucks. besides the rudeness of not working on my car at all for the first 2-3 days in the shop till i called to bother them, the place was fine. saving my $1200 off the british motors quote was really cool and their location on 9th street makes them convenient to get to/from work in the FiDi....

5

When your car has been in an accident or has been vandelized it's hard to find the right shop to bring it in for repairs. You don't want to get jacked because sometimes that tends to happen.Well...not at ISM!!! A friend referred me to them to get the dent on my hood fixed as well as the key scratch that was all along the drivers side. So I went in for an estimate. Antonio was very helpful. He took a look at my car and told me everything that would need to be done and the process that they would go through to get those things done. He took down my information, started a file for me and made copies of everything he did. He didn't pressure me to leave my car there or even use them. He told me what he could do for me and let me on my way. No hassle. I called my insurance company to let them know what had happened to my car and I was taking it to ISM. So after two weeks i've finally gotten my car back. YES!! It only took that long because I needed a new hood since it was cracked and for some odd reason Scion parts are always special order jobs..i had the same problem with my tires. Anyway...my car looks like BRAND NEW!!! They did such an awesome that you would have never thought anything was ever damaged on it. The paint job they did too was great! Blended PERFECTLY! When i saw my car outside I couldn't believe it. Whoever washes and polishes their car does a good job too because it was SO SHINY! Just like I bought it off the lot. I've referred a few people to them and hopefully it works out for them the way it did for me. I have another car that needs some fixing up as well and i'll for sure be taking it here. Another plus with them is that they do service here and no just body work. It's a one stop shop!

5

ok- i didn't use the shop but i did buy a car through these guys. they acted as the middleman to sell a car one of their customers wanted sold. buying a car is always a stressful event and most car guys have a unsavory rap. they could not have been more honest or nicer. they were clear and fair about what was being sold, always called me back, had all the right paperwork, smog etc. Even as the buyer of a car from one of their customers i felt like they were taking care of me. I hope i don't need any body work soon- but if i do, i'm taking it to ISM. These are honest good business people and they deserve to be patronized. (this experience is actually what prompted me to sign up with yelp just to confirm all the reviews i read here before buying the car).

5

When our BMW was heavily damaged in a freak accident on the highway with a lot of internal damage, the days of agony over finding the service we deserved finally seemed to be over once we spoke to Giovanni for the first time.As opposed to our initial experiences with other auto repair services, Giovanni amazed us with his courteousness, attentiveness, and openness in pretty much everything we asked him about. He even called us in Europe while we were on vacation and communicated with us extensively via email. He does this very well even when he is busy with other, most certainly, happy customers.A number of observations indicated to us that our decision to choose his business was the right one:a) caring owner,b) exceptionally clean working environment in every single place be it an office or the actual repair area,c) exceptionally courteous employees,d) far deeper insight and analysis into the damage situation as opposed to anyone else out theree) and, of course, not least importantly, exceptionally high quality communications with the insurance company to ensure that the right amount of service is done for the right reasons.Finally, once we got our 8 year old BMW back, we were pleasantly shocked how much better the car was in handling and ride quality. The car performed flawlessly for the last few months since repair. Our initial observations and expectations came true ... the service was done exceptionally well. Giovanni and his business are truly exceptional in many aspects of automotive repair service. We cannot imagine wording a better recommendation!

5

From my experience International Sport Motors is the way to go for sure! I was involved in a car accident in my new Audi and after visiting my local dealership I did not feel confident in using them for the repairs. I did hear about ISM through a friend who is a car nut, who said ISM is one of the best if not the best in the entire bay area. My car looked brand new again after ISM was done. The personal service I received from Giovanni and his team was exceptional. In addition to the bodywork I had my car detailed and was very pleased all the way around. When I informed my Insurance agent that I was using ISM he was happy to hear it and also informed me that ISM has a state of art paint color matching piece of equipment that he doesn't see at very many shops in the area. All in All a great experience as far as getting a car fixed after and accident goes that is :-o

5

This place is amazing to say the least. I was recently involved in a car accident. I have a german car(audi) and did not want to go to our local dealership because of the horrible service and reviews. I did some research and heard about ISM through another business. I took the chance and could beleive the service from the moment I walked in the door. Everyone greeted me, smiled, walked me through the quick registration, etc and I was out of there. They communicated to let me know status while it was being repaired and when I went to pick up I thought it was a brand new car. Not only was it gorgeous, they polished and detailed the whole car. Giovanni, who is the owner, walked me through excatly what they did to the car. I know he added in a few extras at no cost to me and it really does look like I bought a brand new car. The prices were great and of course lower than the Audi dealership. Today, 5 days after I picked up the car, Giovanni called to see how everthing is with the car. How can you beat that?

5

I'm another AAA member who came here after my car was run into. It took longer than I expected, but that was partly because I had to deal with my insurance. Giovanni was very patient during this initial period when my car just sat at his shop and he could do nothing. I spoke with Giovanni on several occasions and each time he offered measured advice based on his experience. He didn't try to push me one way or the other. I'm very pleased with the end result, and the additional work I needed done ended up being cheaper than he quoted.Expect Giovanni to return your calls the next day if you leave a message with the receptionist. That might not be quick enough for some people, but he's probably busy and he does indeed return your calls.