The courteous service, fair value, and basically going above and beyond in providing good customer service.
They worked everything out within my budget. They're perfect and fine with me.
They are helpful.
They do really good work and they stand behind it.
They seem honest and they are all nice people.
The quality of work that they did
They are price-competitive and they always do a thorough job.
Their good mechanics
They are run by some good Italian kids who are honest.
I chose them because they specialize in BMWs and they had favorable reviews over the Internet on Yelp and Google business.