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San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
5

I wanted to thank International Sport Motors for the fantastic repair/paint job of my 2002 BMW 540. I was rear ended on the freeway, and Giovanni Palazzo (the owner) was able to repair my car to like new condition. The car looks like it did when it was brand new! I would also like to state that the service and professionalism of the entire staff needs to be applauded. International Sport Motors worked with my insurance company and resolved all the issues to bring my car back to pre-accident condition. Thank you ISM!

5

Regina is the only and amazing lady at the desk. She takes good care of everything with complete professionalism and kindness. Antonio is also there at the same level. My battery had died, I called AAA to have my car towed to a mechanic. As a first timer on cars and prosses I told Juan (tow-truck driver) that I was worried about leaving my car, etc. He helped me a great deal when he recommended ISM for me. They do a good job and they are not expensive, he said.It is even more than that. It is a complete service, and that is what I am looking for. I drive my 6 year old daughter in this car. It has to be perfect!It is a place with 30 years in the bussines.Thank you!Idania

5

ISM's customer service is excellent. The special $20/day rate with the nearby Enterprise Rental is a great help, and they drop off/pick up from there. I also like how they can communicate via e-mail, including sending you soft copies of quotes.

5

They were very easy to work with. I set things up over the phone first and then brought my car in. I was actually surprised at how quickly they got back to me with the good news that my car was already done. I'll definitely go back and use them again.

5

This is a great shop. They are fair, honest, and they do great work.Gerald

5

Giovanni and his team are the best. I've gone to him for engine and body repairs for many years and have never been disappointed. He has my full recommendation.

5

What can you say about International Sport Motor. They are the best from the customer service to office staff and everyone in the shop going above and beyond. This is the only place that I would take my care or reffer anyone to.

5

I have taken my can into ISM several times for repair work. Everytime they have done an amazing job. Giovanni and his stall are very knowledgeable. Great people!!!!! I highly recommend them.

5

I went to ISM for the first time two weeks ago to receive a diagnostic for my driver side & rear passenger window. After returning today Nov. 12th to have the parts installed. All I can say is outstanding!! The Customer Service was excellent from all ends, from the Management, Customer Service Reps. to the Service Mechanics. I traveled from San Leandro, Ca because I could not find a shop that I could count on in my area. They were fast, efficient and polite. I couldn't be happier anywhere else. I will continue to use ISM in the near future, because they are dependable.

5

I had my new Volkswagen Jetta Sportwagen repaired - body work after a collision - by International Sport Motors. I give the shop five stars for the following reasons (the most important being listed first):1) First and foremost, the quality of the work: The car was restored exactly to pre-loss condition, using factory parts and paints. The car is a metallic gold color, so I was a little skeptical about this. They have the people, experience and technology. Honestly, it is impossible to know that the car had an accident. Bravo on the workmanship!2) Lifetime warranty on the work done: This gives me confidence in regard to how well the repairs will last.3) Involving the client in decision making: The repair was a little complex, but Antonio took the time to walk me through and explain things. I appreciated the fact that it was a two-way exchange and not someone telling / ordering me how it should be done.4) Handling of the insurance companies: Once again, Regina and Antonio walked me through this. I totally felt that they were on my side. There were some loose ends that I didn't even know about at the time. They completely took care of it on their own.5) Overall condition of the shop itself: Clean and simple, with no bells and whistles. They focus on the work and it stands on its own. This extends to your car itself. There was nothing left over from the repair (dust, chips, whatever), and if anything, the car was cleaner than when I dropped it off.6) Being on-time, but flexible: The car was ready on the day Antonio said it would be. Plus, I was late coming out of work on the pick-up day, but they made arrangements to make it happen anyways.7) A bonus on your way out: They refunded me a percentage for those repairs I paid out of pocket.This will be my repair shop of choice in the future.