RepairPal Certified Auto Repair Shop
RepairPal Reviews
RepairPal Quality Index: 94.4%
Customer Surveys:
Tyrone H.
Quality - 5 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
The service was great. The staff is compassionate. The work done on my car was top-notch. They worked with me as they worked on my car. I will be bringing my car back!
Veronica S.
Quality - 5 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 8 of 10
Very nice and efficient service and good workmanship.
Sophie M.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 8 of 10
They were very helpful,explained,the work to be done were cheaper then the dealership and did more work for the money also completed it in a timely manner.
Spencer S.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
I was out of town for about two weeks after I dropped my car off and they held it for me the entire time no questions asked and no extra charge. I really appreciated that as other spots wouldn't do that for me. I also was very satisfied with the warranty on my repair and the price was comparable to market rates.
Godwin O.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
N/A
Alvin M.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
They perform the job well and truthful to the customers.
Katrina P.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Amazing customer service, friendly staff and very accommodating
Micheal S.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Everything was great, and the owner is very honest.
Bridget O.
Quality - 4 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Professional service- excellent communication.
Scott W.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
We first took one of our cars (Porsche) to ISM 6 years ago for body work..were very pleased and now all 3 cars have had body work and all other repairs there. Found them to be honest, courteous, very responsive and work was high quality and done promptly. Enough said?
Leroy R.
Quality - 5 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 9 of 10
Strong customer service,and I was kept apprised of the issues and cost associated with fixing them throughout. They performed very extensive research on the problem while working on it on a database so they were able to precisely troubleshoot and quickly fix the issue. Giovanni was exceptionally helpful and professional in his style.
Maryanne D.
Quality - 5 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 9 of 10
I am not from SF but was traveling when my fuel pump went out on the bay Bridge. They were welcoming and helpful.
Danny B.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
They are always great.
Giovanni M.
Quality - 4 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 8 of 10
Good costumer service, nice people, professional. ;)
Ken H.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Outstanding customer service.
Hasan A.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Excellent customer service.
Mary C.
Quality - 4 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 9 of 10
Friendly, open, honest about what needs repair now and what can wait.
Joshua A.
Quality - 5 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 9 of 10
Excellent service.
Rosie N.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 9 of 10
I really enjoyed the service provided and would absolutely recommend ISM. However, I feel it may be more expensive or specialized than many of my acquaintances may need, leading to the 9 of 10 rating.
Patrick R.
Quality - 4 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 9 of 10
Honest service at a good price.
Tom B.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Repairs done on time and at cost estimate provided.
Jesus R.
Quality - 5 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Good work, honesty, warranty the work, job done always on
time.
Baron D.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Giovanni was curtious, professional and honest. My vehicle was
repaired perfectly. They even washed it, outstanding...
Blake H.
Quality - 4 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 9 of 10
Thorough. Though it was a difficult to diagnose problem, team continuously followed up via phone to help with any issues. Definitely earned their labor time.
Stefano G.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Great job very professional people.
Marc M.
Quality - 4 of 5
Price - 4 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 8 of 10
Friendly, fast, reliable.
Marsha H.
Quality - 4 of 5
Price - 3 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
I have been very happy with the service that I received from International Sports Motors and will continue to use their services.
Emily S.
Quality - 5 of 5
Price - 4 of 5
Sales Pressure - Yes
Respect - Yes
Overall Score - 9 of 10
They were very complete and professional.
Robert S.
Quality - 5 of 5
Price - 5 of 5
Sales Pressure - No
Respect - Yes
Overall Score - 10 of 10
Dependable service done right the first time at a reasonable cost.